Pink Guava Glazed Macadamia Nuts

At Pupule Nuts Hawaii, we’re committed to delivering the freshest, most delicious island-inspired treats. If there’s an issue with your order, we’re here to help—but due to the perishable nature of our products, we handle returns and refunds with care.

Returns & Exchanges:
All sales are final. We do not accept returns or exchanges on food items to ensure product safety and quality.

Damaged or Incorrect Orders:
If your order arrives damaged or incorrect, please contact us within 3 days of delivery at pupulenutshawaii@gmail.com with your order number, a description of the issue, and clear photos of the product and packaging. We’ll review the claim and, if approved, offer a replacement or store credit.

Non-Returnable Situations Include:

• Opened or partially consumed products

• Damage due to improper storage after delivery

• Orders reported lost or stolen after confirmed delivery

• Subjective taste preferences

Fraud Protection:
To protect our customers and our business, we reserve the right to decline refund or replacement requests that show signs of abuse or repeat claims.

Mahalo for understanding and for supporting our small business!

At Pupule Nuts Hawaii, we pack every order with care and Aloha to ensure your treats arrive fresh and delicious!

Processing Time:
All orders are processed within 2–4 business days. During peak seasons or promotions, processing times may be slightly longer.

Shipping Methods:
We ship via USPS and UPS, depending on your location and selected shipping option at checkout.
Standard shipping usually takes 3–7 business days within the U.S.

Local Orders (Oahu):
We offer local pickup or island delivery upon request—just reach out before placing your order.

Tracking:
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your nuts on their journey!

Shipping Rates:
Shipping is calculated at checkout based on your location and order size.
Free shipping may be available on qualifying orders—keep an eye out for promotions!

Warm Weather Warning:
Our glazed nuts are sensitive to heat. We recommend choosing faster shipping during warm months to prevent melting.

Incorrect Address:
Please double-check your shipping info! We are not responsible for delays or losses due to incorrect or incomplete addresses.