Shipping & Returns

Shipping Details 📦

Processing Time: Orders are processed within 2-3 business days (excluding weekends and holidays).
Shipping Carrier: We ship via USPS or UPS from Oahu, Hawaii.
Delivery Time: Shipping times vary by location but typically range from 3-7 business days within the U.S.
Shipping Rates: Calculated at checkout based on destination and order size.
Lost or Delayed Packages: Once shipped, we are not responsible for carrier delays, but we will assist in tracking your order.

No Returns: Due to the perishable nature of our products, we do not accept returns.
Damaged or Incorrect Orders: If you receive a damaged or incorrect order, please contact us within 48 hours of delivery.
- Email pupulenutshawaii@gmail.com with your order number and clear photos of the issue.
- Refunds or replacements will be issued on a case-by-case basis.
Order Cancellations: Orders may be canceled within 24 hours of purchase. Once processed, cancellations are not possible.

We appreciate your understanding and support! Mahalo for choosing Pupule Nuts Hawaii! 🌴🥜